Humber River Hospital

Registered Nurse - OP Mental Health (Centralized Intake Desk)

Posting Date 3 months ago(3/20/2023 10:02 AM)
Mental Health Program
OP Mental Health
Employee Type
Employee Group
Job ID
Job Category
Hidden (22897)

Position Profile

Humber River Hospital. Lighting New Ways In Healthcare.


Five years since opening our doors as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Hospital, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Hospital is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.   


At Humber River Hospital, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

Right now we’re looking for a Full-Time Registered Nurse to work in our Outpatient Mental Health Program. Working within a Stepped Care Model, this position supports our Centralized Intake Desk.

Reporting Relationship: Manager of Mental Health

 Hourly Rate Range: $35.52-$50.85

Schedule Requirements: Day shift Monday to Friday, some evenings may be required

Location: Wilson Site - Must be willing to work on all Mental Health Units

Employee Group: ONA


Position Responsibilities:


  • Process and review external/internal mental health referrals directed to the Outpatient Mental Health program
  • Liaise with referral sources for clarification of referral and provide instructions regarding referral criteria to ensure complete and appropriate information is received
  • Conduct intake screener assessments (via telephone, video or in person) to clarify needs of patient and offer services best suited for the referral
  • Conduct risk assessments and interventions when clinically indicated
  • Provide patients with relevant mental health and addictions community resources
  • Deliver patient educational groups (via video or in person) for referred patients
  • Present complex referrals/assessments in team clinical rounds and communicate decisions with referral source and patient as appropriate
  • Participate in department related projects or committees to improve intake processes
  • Liaise with internal mental health team members to ensure correct placement of referrals
  • Provides coverage to other areas of the Outpatient Mental Health program as needed.


  • Current registration with the College of Nurses of Ontario.
  • Current BCLS/CPR certification required.
  • BScN preferred.
  • Certification in Psychiatric Mental Health Nursing required, or willingness to obtain within one year of hire.
  • 2 years of recent mental health/addictions experience is required.
  • Demonstrated ability to provide individual/group health teaching for patients and staff.
  • Excellent assessment skills, including demonstrated knowledge of crisis intervention skills.
  • Demonstrates awareness and understanding in working with individuals from different cultures.
  • Demonstrated ability to work with complex patient and family situations
  • Demonstrates an excellent understanding re: the etiology of mental health/addiction illnesses.
  • Excellent knowledge of the Mental Health Act.
  • Knowledge/experience in Trauma Informed Care preferred.
  • Technology literacy and usage skills preferred.  Such as: video conferencing using MS Teams, OTN etc, and ability to use mobile technologies such as smartphones and tablets to connect patients to care.
  • Demonstrated knowledge of Mental Health & Addictions community resources is an asset
  • Demonstrated excellent communication skills, both written and verbal
  • Excellent interpersonal, organizational and problem solving skills, with an ability to set priorities and meet deadlines.
  • Must be able to work effectively, both individually and within a group setting, in a fast paced environment.
  • Demonstrates initiative and creativity in the workplace.
  • A positive attendance record.

Why Humber? Why Now?

Humber River Hospital is on an exciting transformation journey of redefining patient care, as we leverage the most advanced technologies to enhance all aspects of delivering high-quality, safe care. We continue to build a people-centered workplace with excellent staff and physician engagement by hiring passionate, diverse and inclusive healthcare professionals. People who care and encompass our values of CompassionProfessionalism and Respect. People who are committed to making a positive difference.

We are a Huron Consulting hospital, focused on building our evidence-based leadership practice and hardwiring a culture that WOWs.

Humber River Hospital is a member of the Toronto Academic Health Science Network (TAHSN), which is a dynamic network of academic health organizations providing leading edge research, teaching and clinical care.

We have collaborated with TAHSN member institutions in addressing the challenges of the COVID-19 pandemic. Our membership in TAHSN supports our strategic pillar of advancing Humber River Hospital as a community academic hospital.

Humber River Hospital was the recipient of the 2021 Excellence in Patient Safety Award by the Canadian College of Health Leaders. This award recognizes teams that are committed to improving patient safety within a healthcare environment, through leadership, innovation, culture, and best practises.

Why? Because at Humber River Hospital, we know it is our people and our ability to innovate that allows us to consistently deliver a great patient experience and the best quality outcomes. After all, we are the hospital that believes exceptional care...healthier community.


This description has been designed to indicate the general nature and level of work performed by the employee within this position. However, the actual responsibilities, duties, qualifications and experience may vary. Employee may perform other related duties as required to meet the ongoing needs of the organization. Information contained in this job posting/description is subject to change.

This position will be filled in accordance to the Ontario Nurses Association (ONA) collective agreement.

Interested applicants are required to apply online by the closing date. Incomplete or contain incorrect information may not be considered. We thank all candidates that apply but only qualified candidates will be contacted for an interview.

Upon individual request, hiring processes may be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview or selection processes, please contact the Human Resources Department for assistance.


Let us know what we can do to help you be successful during your recruitment experience at Humber River Hospital


Please be advised that in order to be eligible for employment at Humber River Hospital, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to the hired employee’s first date of employment  Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis


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