Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.   

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

Join our Medical Device Reprocessing Department (MDRD) as we work together to deliver compassionate care that is responsive to the healthcare needs of our community.

We are currently hiring for the position of Coordinator, Quality Assurance for the Medical Device Reprocessing Department!   

Employee Group: Non Union

Responsibilities

• Spot check for accuracy of all reprocessing parameters including but not limited to decontamination processes, prep & assembly processes, sterilization processes and case cart picking and delivery/stocking
• Obtain, correlate and summarize trends from spot check data
• Process sterilization recalls, and assist in collecting, returning and or corrective actions for recalled products in collaboration with Manager MDRD
• Provide support to MDRD leadership with –
• coaching departmental and clinical staff in reprocessing workflows and processes including standards o tracking and coordinating medical devices, medical instruments, and loaner instruments
• corresponding and coordinating timely delivery of medical device requests with vendors and Procurement
• interviewing stakeholders and process owners to define processes, including their scope - to gather potential data, information and/or requirements for said processes and for technical or digital solutions
• reviewing of best practices and evidence based health care reprocessing literature to inform recommendations & selection of alternatives approaches reprocessing improvements and/or required solutions
• implementing development of workflow recommendations based on gathered data and best practice research, stakeholder interviews and engagement, in collaboration with the relevant parties
• quality check to ensure process mapping is complete capturing all steps of a work activity and all relevant parties who are involved in carrying out each step
• Recommend to Supervisor QA-MDRD design, implementation, and maintenance of operational process improvements and share related information based on data and trends
• Quality check incoming inspections, testing, preventative and corrective maintenance to ensure that they documented correctly and accurately for all reprocessed devices and reprocessing equipment
• Assist with managing the full spectrum of reprocessed medical device tracking from entry of new medical devices to their disposal
• Generate and tabulate reports from T-Doc on staff productivity, departmental accuracy and utilization of resources
• Generate utilization reports for staff errors, departmental errors, productivity reports and medical devices
• Track medical device depreciation and produce forecast for medical device replacements
• Tracks repairs on instruments and reprocessing equipment
• As a change agent, provide staff with positive reinforcement and demonstration of new skills and techniques
• Assist Supervisor QA-MDRD with implementation of performance metrics to analyze and determine process improvement success, which may include working with multiple stakeholders to ensure cohesive and attainable measures of success
• Gather post-implementation data and metrics to measure success

Requirements:

• Graduate of a recognized MDR program required
• Certified Medical Device Reprocessing Technician (CMDRT) required
• Member of Medical Device Reprocessing Association of Ontario (MDRAO) required
• 2 years of Recent experience in MDR including coordination and data gathering and coordination required
• 2 years of Experience in a computerized healthcare environment preferred
• MS Office (Outlook, Word, Excel, PowerPoint, etc.) required
• Knowledge and applied experience of Healthcare MDRD requirements, Working knowledge of communications technological skills required
• Interpersonal, negotiation, problem solving, customer service skills required 

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows as a Huron Consulting hospital. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority.  We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.

Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.

Please be advised that in order to be eligible for employment at Humber River Health, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to the hired employee’s first date of employment. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.