Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.   

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

We currently have an exciting opportunity for a Human Resources Business Partner to join our People Services Team.  As a strategic partner to the business, you will be supported by our Labour Relations leader to ensure you are successful in providing expert advice and guidance to an assigned client group on a broad range of Human Resources and Labour Relations related issues. This role is a key point of contact for organization leadership to ensures that their decision making aligns to Human Resources leading practices and the Hospital’s strategic goals.

Location: On-site - Wilson site with occasional travel to Finch and Church site (as required)

Hours of work:  Monday – Friday, flexibility required

Union:  Non-Union

Position Responsibilities:

• To provide HR consulting, advice, and planning services to client Managers and Directors throughout the organization
• To act as a trusted business partner within an assigned client portfolio that influences change and delivers solutions by providing employee and labour relations advice in support of operational planning and budgeting decisions
• Provide proactive HR planning and advice with assigned program areas to inform client decision-making on matters involving operational/workforce planning and risk mitigation
• Lead and coordinate people management processes with the internal client as a member of the client management team; share responsibility for goals and delivery target
• Deliver subject matter expertise and guidance on matters involving workplace violence, workplace discrimination and harassment, return-to-work/modified work in collaboration with HR partners (i.e. occupational health and safety)
• Lead complex employee grievance processes, complex/sensitive investigations, and dispute resolution management
• Represent the organization at mediations
• Partner with legal counsel on matters proceeding to arbitration
• Develop investigation reports with recommendations for employee discipline and terminations
• Analyze data to identify trends (e.g. attendance, grievance types) and recommend actions to management
• Develop and implement HR policies, procedures, and programs in collaboration with other HR team members
• Develop and deliver education programs for client managers to provide guidance in HR processes and management (e.g. progressive disciplinary process)

Qualifications: 

• Bachelor in HR Management or Labour/Industrial Relations required.
• Certified Canadian Human Resources Leader (CHRL) certification an asset.
• Human Resources Professional Association (HRPA) membership in good standing preferred.
• Minimum of 5 years experience in Human Resources experience in a fast-faced unionized environment required, Healthcare preferred.
• Alternative Dispute Resolution certificate an asset.
• Extensive knowledge and proven ability to provide advice to clients on the application of the Ontario Employment Standards Act, Workplace Safety & Insurance Act, Human Rights Code, Labour Relations Act, Pay Equity Act, Occupational Health and Safety Act.
• Experience in areas of employment law, employee, grievance handling, recruitment, accommodation/modified work placements, conflict resolution, displacements/terminations. 
• Demonstrated advanced skills in investigation, analysis, coaching, negotiation, consultation, mediation, conflict resolution, critical thinking, prioritization, collaboration, problem solving, analytical, interpersonal, and relationship management.

Why Humber? Why Now?

Humber River Health is on an exciting transformation journey of redefining patient care, as we leverage the most advanced technologies to enhance all aspects of delivering high-quality, safe care. We continue to build a people-centered workplace with excellent staff and physician engagement by hiring passionate, diverse and inclusive healthcare professionals. People who care and encompass our values of Compassion, Professionalism and Respect. People who are committed to making a positive difference.

We are a Huron Consulting hospital, focused on building our evidence-based leadership practice and hardwiring a culture that WOWs.

Humber River Health is a member of the  Toronto Academic Health Science Network (TAHSN),T which is a dynamic network of academic health organizations providing leading edge research, teaching and clinical care.

We have collaborated with TAHSN member institutions in addressing the challenges of the COVID-19 pandemic. Our membership in TAHSN supports our strategic pillar of advancing Humber River Health as a community academic hospital.

Humber River Health was the recipient of the 2021 Excellence in Patient Safety Award by the Canadian College of Health Leaders. This award recognizes teams that are committed to improving patient safety within a healthcare environment, through leadership, innovation, culture, and best practices.

Why? Because at Humber River Health, we know it is our people and our ability to innovate that allows us to consistently deliver a great patient experience and the best quality outcomes. After all, we are the hospital that believes exceptional care...healthier community.

This description has been designed to indicate the general nature and level of work performed by the employee within this position. However, the actual responsibilities, duties, qualifications and experience may vary. Employee may perform other related duties as required to meet the ongoing needs of the organization. Information contained in this job posting/description is subject to change.

Humber River Health is committed to inclusion and diversity. We believe that diversity drives our culture of innovation. By bringing together a variety of different perspectives, it fuels our creative thinking, generates new ideas and creates solutions designed to address tomorrow's healthcare challenges today. We take pride in providing professional development and career advancement opportunities for our employees including minorities, women, veterans and individuals with physical and developmental disabilities. We also provide accommodation to applicants and all of our employees - from hire to retire.

Let us know what we can do to help you be successful during your recruitment experience at Humber River Health.

Humber River Health is an equal opportunity employer and we will accommodate your needs as required under the Ontario Human Rights Code and Access for Ontarians with Disabilities Act. Should any applicant require accommodation through the application, interview or selection processes, please contact the Human Resources Department for assistance.