Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.   

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

We have an exciting opportunity for a Project Coordinator to join our team within Integrated Health Systems & Partnerships at Humber River Health. 

Position Summary

 It is an exciting time for healthcare in Ontario. The Connecting Care Act, 2019 lays the foundation for a new model of public health delivery to be created that puts the patient at the centre of a connected care system. North Western Toronto OHT is working closely with health and social services providers across the region to design and implement a digitally-enabled, integrated care system that improves patient, caregiver and provider experience, public health outcomes, and overall value for the system.

This incumbent in this role will support, coordinate and organize activities in the department, assist team members and coordinate projects, especially those related to improving communications and engagement with partners within the OHT. 

The NWT OHT recognizes that disparities in health outcomes exist for marginalized populations because of individual, institutional, and systemic forms of racism and oppressions. As such, NWT OHT is committed to embed equity as a strategic priority, by accelerating progress of partner organizations to close clinical/service equity gaps and improve health equity at a system level.

Please note, this position may be located at any NWT OHT partner site, and is dependant on MOH one-time implementation funding.

Availability:   Monday – Friday; days, 8 hours. - Hybrid

Union: Non-Union 

RESPONSIBLITIES 

• Collaborates with System Planners to plan and implement projects within the department, including defining the project plan, activities, milestones, and requirements, developing and maintaining project schedules and budgets.
• Plans, implements, and manages NWT OHT and PCN events
• Prepares materials such as project plans, work plans, project charters, and other project planning documents.
• Prepares for and coordinates committee and working group meetings.
• Coordinates the collection and compiles data at the direction of the program leadership.
• Prepares activities for next reporting period; identifies issues of concern and potential delays.
• Leads the formulation of policies, programs, and procedures for the provision of business unit services, and guides their interpretation, with approval provided by the Director.
• Develops printed and electronic communications products and materials to convey important information, as well as market and celebrate achievements of the NWT OHT and PCN.
• Supports and maintains NWT OHT corporate brand “look and feel” by providing expertise in creative design.
• Works with staff and physicians to determine the layout, content and design of NWT OHT and PCN corporate newsletters, website, handbooks, advertising products, brochures, and related communication collateral.
• Provides overall support, coordination and organization for the NWT OHT and PCN.
• Establishes and maintains positive working relationships with internal customers and external partners including governance bodies, vendors, senior leadership, physicians, staff and volunteers.
• Acts as central point of contact for the NWT OHT and PCN for general questions and concerns from staff, physicians and external stakeholders; triages requests as required.
• Works independently and in a team environment, and acts in a confidential capacity on all matters in support of the NWT OHT Leadership.
• Provides direct support to the Director, Integrated Health Systems and Partnerships.
• Enters payroll data for department staff; ensure the appropriate resources are charged to the appropriate projects.
• Manages invoices and contracts related to contracted resources (e.g. physicians receiving a stipend for participating on a project).
• Tracks departmental supplies inventory and orders supplies to anticipate department needs.
• Oversees eForm Purchase Requisitions
• Researches products being considered for purchase.
• Coordinates office applications/equipment repair and maintenance schedule.

 REQUIREMENTS

• Undergraduate degree required, Healthcare Administrations, Marketing, Communications preferred
• Project Management Professional certification (PMP) preferred
• 2-5 years or Project coordination and program facilitation, Creative Media Design and Event Management
• Experience with business and statistical analysis
• Budget Monitoring
• Communications (e.g. newsletters, posters)
• Event planning and logistics Scheduling
• Budget preparation and maintenance
• Strong Microsoft Office 365 (Word Excel PowerPoint Outlook etc.) skills & Desktop publishing software (Canva)
• Proven ability to work in a fast-paced environment; adaptable, flexible, positive and responsive to change, customer focused

• Superb communication skills
• Maximizes stakeholder engagement
• Experience with group facilitation
• Demonstrated Tact and diplomacy skills 
• Ability to think creatively and solve problems
• Excellent time management and work prioritization skills
• Strong attention to detail
• Excellent attendance and discipline free record required

We thank all candidates that apply, only qualified candidates will be contacted for an interview

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows as a Huron Consulting hospital. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority.  We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.

Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.