Humber River Health. Lighting New Ways in Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.    

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!.

Overview

The role of the Social Worker in the Humber River Family Health Team requires a thorough knowledge of the social determinants of health and mental health issues in a primary care context and the ability to function effectively in a team environment with physicians, other interdisciplinary health professionals and administrative staff.

This role also requires a high level of interpersonal skills to deal with patients and their families in a holistic and compassionate manner.

Employment Status- Full Time
Duration: permanent

Hours of Work: Must be available for 8 hour shifts, days, evenings (subject to change)

Location: Humber River Health, Wilson Site

Area of Focus:  Schulich Family Medicine Teaching Unit & Integrated Care Services

Labour Group: OPSEU 590

Reporting Relationship: Manager, Schulich Family Medicine Teaching Unit & Integrated Care Services

Responsibilities:

• Conducts comprehensive assessments for outpatients in ambulatory settings, addressing referral source concerns, identifying gaps in access to resources for self-management of physical and mental health, and evaluating patients and family members to determine psychosocial needs and barriers to treatment and care.
• Collaborates with clients, caregivers, and referral source to develop appropriate treatment plans
• Maintains awareness of community resources, connects patients to appropriate services, and recommends solutions for identified gaps.
• Provides feedback on outcomes and helps patients and providers navigate healthcare and community systems.
• Provides case management and expertise in crisis services and mental health
• Works in a manner to ensure safety to oneself, clients, colleagues and the work environment
• Acts as a patient and family advocate, ensuring their rights, needs, and values are recognized
• Acts as a resource to clinic staff and the inter-professional team in assessing, planning and managing the psychosocial care of patients
• Participates in the interdisciplinary approach to care
• Flexibility in caseload and program assignment:Provide crisis intervention in collaboration with team
• Assess and address the impact of social determinants of health on the wellbeing of patients and their families, by utilizing an anti-oppressive framework
• Counsels patients and families to help them clarify and meet their goals and provides services to aid in their attainment
• Informs patients and families of appropriate community resources and assists in their coordination
• Provides services for walk in appointments, where possible.
• Manages all patients referred by the physicians and nurse practitioners,and effectively triage and assign referral priority ratings
• Effectively support patients to manage their clinical plans including healthy choices, healthy lifestyles, appointments, medication as necessary, and self-management of care.
• Collaborates with the providers to develop and deliver programs, providing individual and group sessions on emotional regulation, mindfulness, and distress tolerance.
• Perform other related duties as assigned by the Manager.

Qualifications:

• MSW obtained from an accredited school of Social Work required
• Current membership with OASW and OCCSWSSW, or eligibility to become a member required.
• 2 to 3 years of experience within primary care or family health team is an asset
• CBT, mindfulness, and trauma informed experience preferred
• Experience with care across the lifespan an asset
• Computer skills required, specifically, ability to manage electronic recording, workload and meet submission timelines.
• Demonstrated knowledge of the acute, sub-acute and community sector.
• Knowledge of community resources an asset.
• Demonstrated organizational skills to set clinical and non-clinical priorities in a fast paced environment.
• Demonstrated ability to work independently and in a team environment.
• Demonstrated excellence in interpersonal skills.
• Excellent communication skills (oral and written) facilitating effective communication in case reporting and assessments, with patients, families, peers, other healthcare team members and volunteers.
• Excellent decision making and advocacy skills.
• Demonstrates cross cultural awareness and sensitivity.
• Proficiency in a second language used in the community served would be an asset
• Excellent attendance and a discipline free record are a requirement

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

 Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.

Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

 Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.