Humber River Health. Lighting New Ways In Healthcare. 

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy. 

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care! 

We currently have an exciting opportunity for a Summer Student to join our Cancer Clinic Team and provide support to our program with the implementation of the Your Voice Matters (YVM) cancer patient experience survey and patient symptom screening (ESAS).  Some patients experience challenges completing these assessments independently due to language barriers, health literacy, or technology limitations and we require a compassionate tech savvy individual to assist.   

Employment Status:   Temporary Full Time 

Duration: June, July & August 2025            
Hours of Work: Normal hours of work will be days Monday - Friday.  

Location: Humber River Health, Wilson Site onsite  

Labour Group: Non-Union 
Reporting Relationship: Manager, Oncology Daycare (Cancer Clinic) 

 
Position Responsibilities:  

• Greet patients arriving for their cancer clinic appointments 

• Offer hands-on assistance with completing the ESAS tool on digital platforms 

• Facilitate completion of patient satisfaction surveys in-clinic 

• Direct patients to the appropriate clinical staff following assessment completion 

• Monitor ESAS and survey completion rates throughout the pilot (present findings to leadership for future resource planning) 

Qualifications:  

• Must be actively enrolled in post-secondary education. 

• Previous experience in administrative or customer service support required. 

• Previous experience with electronic records or scanning preferred. 

• Candidates from the North West Toronto community are especially encouraged to apply, preference will be given to local residents. 

• Intermediate/proficient computer skills - Microsoft office (Word, Excel, and Outlook). 

• Excellent oral and written communication skills. 

• Excellent customer service skills. 

• Superior organizational skills and detail-oriented. 

• Able to work independently and as a member of a team. 

• Ability to multitask competing priorities 

• Ability to prioritize work in a fast paced, service-oriented environment 

• Excellent time management and organizational skills with high attention to detail. 

 Why choose Humber River Health?  
 
At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect. 

 
Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ. 
 
Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act. 
 
Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.