Job Title: OFFICER, DATABASE & FINANCE

Department: Operations

Reports to: Director, Operations

Location: Humber River Health Foundation (please note this is an on-site position)

Position Summary

As a key member of the Operations team, the CO-ORDINATOR, DATABASE REPORTING & ANALYTICS is responsible for the ongoing maintenance, optimization, and integrity of the Foundation’s donor database (Raiser’s Edge NXT), ensuring data accuracy and consistency to support effective fundraising, stewardship, and reporting.

The Coordinator works collaboratively with team members across the Foundation, providing database support, processing gifts, generating reports and lists, and driving data-informed decision making. The role is responsible for administering the Gifts of Gratitude, Tribute and Star is Born program and provides backup support for gift processing and general operations functions.

Key Responsibilities

Database Management & Reporting

• Responsible for mail opening and batching (mail pick up assigned to receptionist?)
• Responsible for supporting all Foundation fundraising activities through the production of lists, queries and reports.
• Responsible for pulling the lists for the Direct Mail program
• Responsible for uploading all Direct mail appeals
• Responsible for Year-end tax receipting
• Responsible for importing online donations as needed
• Manage day-to-day maintenance of Raiser’s Edge NXT and related systems.
• Responsible for setting up user profiles and security within the Raiser’s Edge database.
• Perform regular data hygiene activities to ensure database accuracy and integrity.
• Develop and maintain queries, exports, dashboards, and reports to support fundraising campaigns and organizational priorities.
• Develop and maintain policies and procedure documentation as it pertains to data entry into the Raiser’s Edge database.
• Serve as a key liaison with IT, Third Party integrations and handle donor inquiries.
• Works in conjunction with Senior Officer, Gift Processing & Finance to ensure overall office coverage, and back up support.
• Provides related assistance to special projects or special events as required.
• Provide Newsletter mailing lists
• Additional tasks assigned or as needed

Gifts of Gratitude & Tribute and Star is Born Program

• Manage and process the data and reporting needs for the Gifts of Gratitude, Tribute and Star is Born programs. This includes the data entry, printing of all receipts, cards and lists and reports related to these programs and maintaining all related collateral.
• Support the administration of the programs in collaboration with the Donor Engagement and Major Gifts teams.

Gift Processing & Data Entry (Backup Support)

• Provide backup support for gift processing as needed, including data entry of gifts, along with creating and maintaining accurate constituent information in Raiser’s Edge.
• Provide support for the timely and accurate processing of gifts and tax receipting in compliance with Foundation and CRA guidelines.
• Support the management of monthly recurring gifts and credit card processing as needed.
• Support the management of the payroll deductions process as needed.
• Act as back up for issuing of receipts, reprints/reissues of tax receipts.

Collaboration & General Operations

• Provide database training and support to Foundation staff as required.
• Support Foundation colleagues with data-driven prospect identification and segmentation.
• Participate in Operations team projects and contribute to continuous process improvement.

Qualifications

• High level of proficiency with Raiser’s Edge/NXT, at Administrator level.
• Minimum 3-5 years of experience in database management, reporting, data analysis, within a fundraising environment.
• Proficiency with Microsoft Suite, especially Excel, Word and Outlook.
• Strong attention to detail and commitment to data accuracy.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Excellent interpersonal and communication skills.
• Knowledge of fundraising practices, procedures, CRA tax receipting guidelines, PIPEDA guidelines and PCI compliance.

Why You’ll Love It Here

At Humber River Health Foundation, we’re more than just a team — we’re a community working together to transform healthcare. We care deeply about the people we serve and the people we work with. You’ll be part of a team that appreciates both a well-run office and a good laugh over lunch.

About Humber River Health Foundation   

Lighting New Ways in Healthcare. Humber River Health stands apart. As North America's most digital hospital, our state-of-the-art facility is enabling our physicians and staff to deliver healthcare in new and innovative ways and is a model of efficiency for hospitals around the world. Everything we do is designed to enhance not only outcomes but also the experiences of our patients and their families.   

Humber River Health Foundation raises funds to invest in the programs, technologies, and equipment that make our Hospital's superior patient care a reality. Since the day we opened our new facility we've proudly lit a new path forward, always innovating to continue lighting new ways in patient care well into the future. This spirit of innovation is powered by the Foundation's donors and volunteers, who share our vision for better healthcare and who recognize that investment is always needed for the next innovation as much as the last one.   

 
Please refer to the Foundation www.hrhfoundation.ca and the Humber River Health website www.hrh.ca for additional information. 

Job Posting Closes: August 19, 2025 

Interested applicants are required to apply online with a resume and cover letter at www.hrh.ca/careers before the closing date. We thank all candidates that apply but only qualified candidates will be contacted for an interview. 

Humber River Health Foundation is an equal opportunity employer and we will accommodate your needs under the Ontario Human Rights Code. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview or selection processes, please contact the Human Resources Department for assistance.