Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.  

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

Provide operational leadership and direction in the delivery, availability and continuous improvement of interdisciplinary clinical programs and services that provides consistently high-quality, safe care in our Medical Imaging Department.

At Humber River Health, the Manager, Medical Imaging plays a key role in establishing and driving a the approach to how we provide care to patients in their assigned clinical area in accordance with legal and regulatory requirements, professional best practices and operational policies and processes.

We are currently seeking a Manager for our Medical Imaging Department. This individual will be responsible for the development, coordination and monitoring of activities that promote clinically effective and efficient patient care. This individual will own the planning, organization and direction of patient care activities in Medical Imaging. They will demonstrate leadership competencies and values through development and coaching of direct reports. The Manager, Medical Imaging will also monitor employee retention, recruitment and employee satisfaction. They will consult and collaborate with other health care team members to provide safe appropriate patient care, while ensuring a culture of accountability.

Are you a passionate healthcare leader with special interest, knowledge and experience in Medical Imaging? If you answered yes, we invite you to read the details below and apply to this exciting career opportunity at Humber River Health.

Employment Status: Permanent Full Time

Hours of Work: Day shifts from Monday to Friday (some evening and weekend hours may be required based on operational needs) - subject to change as per Management Rights

Location:  Humber River Health, Wilson Site

Employee Group: Management

Reporting Relationship: Program Director, Medical Imaging

Position Responsibilities:

• Day to day operational leadership over various clinical and administrative portfolios in a very active Medical Imaging Department within a unionized environment
• Provide leadership and direction to staff and project teams fostering an environment of continuing quality improvement
• Collaborate with clinical leadership and internal/external stakeholders in the delivery of patient care with a customer service focus, professional and respectful approaches aligning with the hospital’s core values
• Manage and resolve incidents that occur in the Medical Imaging department employing root cause analysis prevention strategies
• Prepare and monitor expense/revenue budgets and Ministry wait times, develop business case for enhanced or new program initiatives, and lead procurement activities within the portfolio
• Develop organizational goals and objectives to continuously monitor service level agreements and improve quality
• Contribute to the strategic direction of the department and corporate in consultation with the Medical Imaging management team
• Leadership authority over own work and that of specialist staff within the portfolio
• Participate in the selection of and management of vendor relationships
• Promote a collaborative, respectful and professional environment for staff, patient and families
• Provide leadership and management of multiple modalities and school student clinical placement program
• Manage and support development/review of department policies & procedures
• Full HR accountability with respect to recruitment, retention, performance objectives and staff planning.
• Participate in corporate opportunities, projects, and obligations representing Medical Imaging
• Develop, design, integrate, and implement service plans and quality and performance measures aligned with program and organizational goals and objectives to continuously monitor and improve service quality and avoid risk

Qualifications:

• Registered and in good standing with College of Medical Radiation and Imaging Technologists of Ontario (CMRITO) required
• Registration with CAMRT and/or OAMRS preferred
• A Baccalaureate Degree and/or Diploma in health related discipline is required.
• Master's in Health Science, or related field required. Candidates who are actively pursuing their Masters will be considered.
• Five (5) years recent core experience and technical/clinical background in Medical Imaging
• Four (4) years management/leadership experience involving multidisciplinary Medical Imaging teams, experience in a unionized environment preferred
• Knowledge of applicable safety and protection guidelines and legislation for all modalities
• Knowledge of PACS operations preferred
• Business Administration Certificate preferred
• Demonstrated strong communication and interpersonal skills, with the ability to work collaboratively with physicians, inter-professional team members, and other stakeholders
• Possesses highly developed analytical, problem solving and critical thinking skills
• Excellent oral, written, and presentation skills, with demonstrated competency in information and communication technology
• Demonstrated excellent organizational and coordination skills and the ability to prioritize multiple competing workload demands
• Demonstrates an ability to provide leadership, support and critical analysis in stressful, complex clinical and emotional situations
• High level of initiative and self-direction.
• Ability to work with a diverse group of leaders and stakeholders with demonstrated success in moving key stakeholders to positive resolution and to facilitate and coach clinical areas on change initiatives
• Strong interpersonal skills are important to achieve success in this role.
• Self-directed, courageous, and highly motivated with excellent interpersonal and communication skills
• Experience managing competing demands in a fast-paced, multi-site, multi-disciplinary health care environment
• Excellent attendance and discipline free record required. 

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority.  We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.

Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.