Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

We currently have an exciting opportunity for a Manager, Allied Health to join our Acute Medicine and Corporate Seniors Care leadership team. The Manager, Allied Health will lead and direct provision of our integral allied health teams (e.g. Occupational Therapy, Physiotherapy, Speech Language Pathology, etc) across multiple clinical areas and across the three sites. The Manager will also lead the operation and ongoing evaluation of Humber’s Elderly Assess and Restore Team (HEART).

Employment Status: Full Time Permanent
Hours of Work: Primarily Days, with some flexibility as needs demand
Location: Humber River Health, Wilson Site 
Labour Group: Management
Reporting Relationship: Program Director, Acute Medicine & Corporate Seniors Care

Responsibilities:

• Reporting to the Program Director, Acute Medicine & Corporate Seniors Care, the Manager, Allied Health
• Provides effective, efficient and safe patient services through human, financial, and environmental resource management.
• Supports a model of patient centered care that is centered on evidence based best practice, program and corporate standards, and continuous quality improvement.
• Builds a professional practice climate and facilitates an interdisciplinary approach to patient care.
• Collaborates with internal and external stakeholders and community partners to plan, implement and monitor delivery of patient and family centered programs and services that optimize recovery and transitions out of hospital.
• Provides leadership in advancing the goals and objectives of the Seniors Care Program within the organization and supports the program and organization’s strategic priorities.
• Accountable for effective team functioning in service and performance standards.
• Monitors and adjusts caseloads, workload and assignments within the hospital portfolio to maximize efficiency.
• Collaboratively, with HRH Patient Relations Officer, manages complex and difficult patient issues and complaints with timely investigation and follow-up.
• Coaches and mentors staff to navigate successfully through change.
• Manages all aspects of employee relations including recruitment, retention, attendance and performance management in collaboration with Human Resources and Labour Relations.
• Oversees the management of the Professional Practice Leaders (PPLs) in their clinical and PPL responsibilities
• Provides multi-site coverage to Allied team members located at the Wilson site, Finch Reactivation Centre and Church Reactivation Centre Students & student placements
• Supports student clinical placements in all Allied disciplines in collaboration with Professional Practice and affiliated schools

Requirements:

• A Baccalaureate Degree and/or Diploma in health related discipline is required. Master's in Health Science, or related field required. Candidates who are actively pursuing their Masters will be considered.
• Regulated Health Care Professional in good standing with respective health professional regulatory body in Ontario
• Minimum of five years relevant clinical experience and a minimum of two years leadership experience in an acute care setting
• Experience in effective critical thinking, decision making and problem solving skills within a fast paced, complex and continually changing environment.
• Experience in leading change, building high functioning teams and effective working relationships.
• Skills in strategic planning, project management, and effective resource management and utilization.
• Experience managing in a multi-union environment
• Track record of delivering exceptional clinical practice, efficiency and collaborative patient care
• Track record for creating a quality and safety culture and means for monitoring and communicating results that are meaningful to team members and patients and inspires continuous improvement and innovation
• Self-directed, courageous, and highly motivated with excellent interpersonal and communication skills
• Experience managing competing demands in a fast-paced, multi-site, multi-disciplinary health care environment
• Excellent attendance and discipline free record required.
• Valid driver’s license and access to a vehicle for travel between the three sites

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority.  We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.

Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.