Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.   

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

At Humber River Health, the Clinical Manager plays a key role in providing operational leadership and direction in the delivery, availability and continuous improvement of interdisciplinary clinical team, and services that provides consistently high-quality, safe care in our Home Program and LTC Satellites. 

We currently have an exciting opportunity for an experienced and committed Clinical Manager, Home Programs and LTC Satellites, to join our Nephrology Program. This individual will be responsible for the development, coordination and monitoring of activities that promote clinically effective and efficient patient care. The Clinical Manager will be responsible for the operational, financial and administrative success of our Home Program and LTC Satellites.  Additionally, the Clinical Manager will direct, supervise and coordinate all operations, including clinical and administrative staffing/supervision, budgeting, strategic planning, marketing, physician relations, equipment purchases and upgrades and facility development as appropriate.  This individual will own the planning, organization and direction of patient care activities in the Home Program and LTC Satellites.  They will demonstrate leadership competencies and values through development and coaching of direct reports. The Clinical Manager will also monitor employee retention, recruitment and employee satisfaction. They will consult and collaborate with other health care team members to provide safe appropriate patient care, while ensuring a culture of accountability.

As an integral team member of the Nephrology Program, there is an opportunity to lead the Program by utilizing a chronic disease prevention and management (CDPM) and self-management approach and philosophy, as the Program continues to achieve the deliverables under the Ontario Renal Network, and strives to achieve the targets of the Ontario Renal Plan (ORN) III:

• Empower and support patients to be active in their care
• Integrate patient care throughout the kidney care journey
• Improve patient access to kidney care

Employment Status: Permanent Fulltime 
Location: Humber River Health, Church Site
Labour Group: Non-Union, Managment
Reporting Relationship: Program Director, Nephrology

RESPONSIBILITIES:

• Provide operational leadership and direction in the delivery of safe patient services through human, financial, and continuous improvement of the Home Program and LTC Satellites that provide patient centered care.
• Lead and direct human resources required for departmental and program operations.
• Provide operational and clinical processes and guidance to staff.
• Manage direct and indirect reports in collaboration with interdisciplinary teams.
• Promote and encourage a collaborative staff and patient environment for patient-centered care that adapts to the needs of the diverse internal and external communities.
• Oversee staff scheduling to include a mix of staff based on a variety of skills, experienced and other factors.
• Identify required organizational support services, structures and resources in collaboration with Clinical Practice Leaders for the safe and efficient operation of the department.
• Initiates, guides, and directs the coordination of all functions for both Home Program and LTC Satellites.
• Functions as a resource person for staff members and assists in necessary education of individual members of the nursing staff.
• Assumes responsibility for the overall quality of nursing care provided in the assigned unit.
• Identification of areas of improvement to promote ongoing quality assurance, plans, implements, evaluates and reports on outcomes.
• Build a professional practice climate and facilitates an interdisciplinary approach to patient care.
• Collaborate with internal and external stakeholders and community partners to plan, implement and monitor delivery of patient and family centered programs and services.
• Provide leadership in advancing the goals and objectives of the Nephrology Program and Ontario Renal Network as well as supports the program and organization’s strategic priorities.

QUALIFICATIONS:

• Master’s in Nursing, Health Administration or an MBA required
• Membership in good standing with the College of Nurses of Ontario (CNO)
• Membership with Registered Nurses Association of Ontario (RNAO)
• Minimum of five years relevant clinical experience, in nephrology preferred, and a minimum of three years leadership experience in an acute care setting.
• BCLS required
• Demonstrated strong communication and interpersonal skills, with the ability to work collaboratively with physicians, inter-professional team members, and other stakeholders
• Possesses highly developed analytical, problem solving and critical thinking skills
• Excellent oral, written, and presentation skills, with demonstrated competency in information and communication technology
• Demonstrated excellent organizational and coordination skills and the ability to prioritize multiple competing workload demands
• Demonstrates an ability to provide leadership, support and critical analysis in stressful, complex clinical and emotional situations
• High level of initiative and self-direction.
• Ability to work with a diverse group of leaders and stakeholders with demonstrated success in moving key stakeholders to positive resolution and to facilitate and coach clinical areas on change initiatives
• Strong interpersonal skills are important to achieve success in this role.
• Self-directed, courageous, and highly motivated with excellent interpersonal and communication skills
• Experience managing competing demands in a fast-paced, multi-site, multi-disciplinary health care environment 
• Skills and experience in strategic planning, project management, and effective resource management and utilization.

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority.  We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.

Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.