Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.    

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

Our Laboratory Services Department uses state of the art equipment, technology and processes to collect and test clinical specimens in order to obtain information about the health of our patients so that our inter-professional teams can diagnose, treat and prevent disease. 

Our Clinical Practice Leader, Laboratory supervises and monitors departmental daily operations in partnership with Laboratory Management and the Clinical Practice Leaders (CPLs), and evaluates and addresses training gaps in laboratory processes, equipment uses, and practices

Are you a Clinical Practice Leader with 3 years supervisory experience coupled with 5 years Medical Laboratory Technologist experience?  Are you passionate about optimizing staffing plans and providing training?  If you answered yes to any of the questions above, we invite you to read the details below and apply to this exciting career opportunity at Humber River Health.  

Employment Status: Permanent Full Time

Hours of Work: Day shifts from Monday to Friday (some evening and weekend hours may be required based on operational needs) - subject to change as per Management Rights

Location:  Humber River Health, Wilson Site

Employee Group: Management

Salary Range: $115,918.57- $141,030.84

Reporting Relationship: Program Director, Laboratory Services

Position Responsibilities include but not limited to:

• Supervise daily operations of departmental staff and systems; monitor performance trends and address issues; refer complex or persistent matters to Manager for resolution
• Liaise with organizational leadership, Clinical Practice Leaders, and nursing staff to address daily operational requirements
• Working with all colleges or universities with regards to laboratory clinical placement and scheduling
• Evaluate technical competency and performance in laboratory procedures and practices for department staff and Point of Care Testing programs (e.g. lab automation, glucose meters, pneumatic tube systems) to improve procedural adherence
• Develop interdisciplinary staff competency program (e.g. orientation, training) for department staff and Point of Care Testing programs
• Develop and evaluate training delivery (e.g. efficacy, return on investment); recommend strategies to address training and practice gaps, and issues with automation; develop content, documentation, training delivery logistics
• Develop and maintain lab services in response to changing customer needs
• Provide subject matter expertise and leadership in lab policy and process improvements in collaboration with physicians and clinical teams; evaluate, recommend, document, update, and implement improved diagnostic procedures using patient focused approaches
• Provide information and support for procurement processes
• Provide input into annual operating budget development, and fiscal and human resource planning processes
• Coach and mentor Laboratory staff; also holding huddles
• Lead the development, evaluation, and ongoing improvement of policies, models and standards of care, and clinical services for the assessment and management of patients utilizing laboratory diagnostic procedures aligned with laboratory care standards and best practice guidelines in collaboration with clinical teams
• Collaborate with internal and external stakeholders to develop partnerships and strategies to manage change and address gaps in patient care delivery
• Provide subject matter expertise as a resource to health care team members across clinical programs
• Co-chair of the Laboratory Quality Committee to lead quality improvement initiatives; evaluate the ability of initiatives to meet identified goals and objectives
• Participate in the investigation (incident report), corrective action and follow up for discordant results
• Participate in health and safety committee and ensure safety practices are carried out in the lab
• Lead and direct the implementation of QBP improvement initiatives
• Develop standardized quality care chart review template in collaboration with DSS to understand performance and patient outcomes
• Conduct laboratory diagnostics service delivery needs assessment and gap analysis to develop plans to improve clinical and non-clinical patient outcomes
• Report on quality measures (e.g. staff attendance to training, adoption rates, quality of training)
• Monitor and address compliance issues with Lab policies and procedures in collaboration with Managers, Clinical Biochemist, and Microbiologist; escalate complex or persistent issues to Manager for resolution

Qualifications:

• Registered and in good standing with College of Medical Laboratory Technologists of Ontario (CMLTO) required
• Medical Laboratory Technology diploma, Undergraduate Degree in Health Sciences or a Baccalaureate Degree and/or Diploma in associated technologist related discipline is required.
• Master's in Health Science, or related field required. Candidates who are actively pursuing their Master's will be considered
• 5 years of experience as a Medical Lab Technologist in a Hospital Environment
• 3 years supervisory or leadership experience
• Strong Analytical skills
• Proficiency in Microsoft Office
• Knowledge in principles of adult education
• Excellent attendance and discipline free record required.
• An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.
  

Why choose Humber River Health? 

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do – and to address systemic barriers – we foster a culture where everyone feels respected, valued and empowered to contribute.

We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. We recognize that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care.

As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.

Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.

This position is being posted in response to an existing vacancy at Humber River Health.