Human Resources Business Partner

Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.

Position Summary

• Employment Status: Permanent Full-Time
• Hours of Work: Normal hours of work will be Monday - Friday. Evenings and work on weekends may be required based upon operational needs.
• Location: Humber River Health, Wilson Site with occasional travel to Finch and Church site (as required).
• Labour Group: Non-Union
• Salary Range:  $95,200.89 - $119,073.92

We currently have an exciting opportunity for a Human Resources Business Partner to join our Human Resources Team.  Reporting into the Director, Employee and Labour Relations, you will act as a strategic partner to the business, providing expert advice and guidance to an assigned client group on a broad range of Human Resources and Labour Relations related issues. This role is a key point of contact for organization leadership to ensures that their decision making aligns to Human Resources leading practices and the Hospital’s strategic goals.

About Our Team:

The Employee and Labour Relations team at Humber River Health plays a critical role in managing the complexities of labour relations within a large, multi-hospital environment, supporting a diverse workforce of roughly 5,000 employees across Humber River Health’s three sites. With responsibility for six (6) bargaining units and approximately 4,200 unionized employees, we help maintain a positive and productive workplace culture that upholds the values of respect, fairness, and compliance.

Key Responsibilities:

• Act as a trusted advisor to assigned client groups, providing proactive HR planning, workforce strategies, and risk mitigation to support operational goals.
• Ensure accurate interpretation and application of legislation, policies, procedures, and collective agreements; contribute to the development and implementation of HR policies and programs and act as a subject matter expert providing guidance on matters involving workplace violence, workplace discrimination and harassment, accommodation and return-to-work/modified work in collaboration with Occupational Health and Safety.
• Manage complex employee grievance processes, complex/sensitive investigations, and dispute resolution management.
• Serve as a liaison with union steward(s) and maintain regular, open and constructive communication.
• Attend arbitration/mediation meetings and collective bargaining sessions as directed; proactively and accurately coordinate meeting preparation, take accurate and complete minutes; track and support the completion of meeting follow-up deliverables.
• Conduct investigations into issues as directed, including participating in fact-finding meetings, preparing interview questions, recommending approved courses of action and preparing reports and related correspondence.
• Analyze data to identify trends and recommend actions to management.
• Partner on the development and implementation of HR policies, procedures, and programs in collaboration with other HR team members.
• Develop and deliver training programs for managers to strengthen HR process knowledge and leadership capability.

Skills and Qualifications: 

• Bachelor in HR Management or Labour/Industrial Relations required or equivalent experience.
• Certified Canadian Human Resources Leader (CHRL) certification an asset.
• Human Resources Professional Association (HRPA) membership in good standing preferred.
• Minimum of 5 years’ experience in Human Resources experience in a fast-faced unionized environment required, Healthcare preferred.
• Alternative Dispute Resolution certificate an asset.
• Extensive knowledge and proven ability to provide advice to clients on the application of the Ontario Employment Standards Act, Workplace Safety & Insurance Act, Human Rights Code, Labour Relations Act, Pay Equity Act, Occupational Health and Safety Act.
• Experience in areas of employment law, employee, grievance handling, recruitment, accommodation/modified work placements, conflict resolution, displacements/terminations. 
• Demonstrated advanced skills in investigation, analysis, coaching, negotiation, consultation, mediation, conflict resolution, critical thinking, prioritization, collaboration, problem solving, analytical, interpersonal, and relationship management.

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare We are proud to have been recognized as part of Greater Toronto’s Top Employers by Mediacorp Canada Inc in 2023 and 2024.  We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.

Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.

This position is being posted in response to an existing vacancy at Humber River Health.