Labour Relations Specialist

Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.

Position Summary 

• Employment Status:Permanent Full-Time
• Hours of Work: Normal hours of work will be Monday - Friday. Evenings and work on weekends may be required based upon operational needs.
• Hiring Salary Range: $73,922.84-92,461.30
• Location:Humber River Health, Wilson Site with occasional travel to Finch and Church site (as required).
• Labour Group: Non-Union

Humber River Health is seeking a detail‑oriented and analytically driven Labour Relations Specialist to support our dynamic and fast‑paced labour relations environment. This role plays a critical part in strengthening our case preparation, data analytics, and bargaining support functions, ensuring our organization is equipped with high‑quality information, rigorous documentation, and strategic insights. The Labour Relations Specialist will work closely with HR team members, leadership, and legal counsel to prepare arbitration and grievance files, research case law and collective agreement language, develop standardized tools and processes, and produce data‑driven reports and briefing materials that inform decision making across the organization. This is an excellent opportunity for a collaborative professional who thrives in a unionized environment, excels at synthesizing complex information, and is committed to advancing strong, consistent labour relations practices at Humber River Health.

Responsibilities:

Case Preparation, Research and Briefing Support

• Prepare comprehensive arbitration and grievance case files, including organizing evidence, drafting summaries, assembling documentation, and identifying key facts and issues.
• Conduct targeted research on collective agreement language, case law, and sector-specific labour relations developments.
• Draft clear, concise case summaries and briefing notes for use by HR Team and legal counsel.
• Support costing exercises and provide data analysis for bargaining planning and issue assessment.
• Support development of education materials on labour relations topics for leaders.

Systems, Quality and Process Improvement

• Standardize documentation through development of templates, checklists, and process guides.
• Identify opportunities to streamline workflows and strengthen consistency in case management and arbitration preparation.
• Support data quality through regular audits and tracking updates.

Data and Analytics

• Analyze trends in tracked labour relations data to generate actionable strategic insights that influence organizational decision-making on grievance handling, arbitration strategy, and resource allocation
• Prepare comprehensive written summaries and analysis of collective agreement language, case law, legislative changes, interest arbitrations and emerging hospital-sector labour relations issues
• Develop dashboards, KPI reports, and data visualizations that support leadership decision‑making and highlight emerging risks.
• Produce briefing materials for senior leadership summarizing key metrics, trends, and risk signals.

Qualifications:

Education

• Bachelor’s degree in Human Resources, Industrial Relations, Business Administration, or related field.
• CHRP/CHRL designation or active pursuit considered an asset.

• Paralegal training, legal assistant experience, or a background working in a legal environment (e.g., litigation support, case management, research) is considered a strong asset, particularly for arbitration preparation, case law review, and documentation‑heavy labour relations work.

Experience

• 2–5 years in labour relations, HR, legal support, or related environment.
• Experience with grievance handling, arbitration preparation, or collective agreement administration is preferred.
• Experience researching legislation or case law is an asset.

• Experience analyzing collective agreement language or conducting case law research.

• Prior work in a unionized or healthcare environment is advantageous.

Skills and Competencies

• Strong organizational skills with the ability to manage multiple files and tight deadlines.
• Excellent written communication, with ability to synthesize complex information into clear, practical summaries.
• Understanding of grievance and arbitration procedures in a unionized setting.
• Strong attention to detail and commitment to documentation accuracy.
• Ability to work independently, maintain confidentiality, and exercise sound judgment.

Proficiency in Excel and comfort with learning new systems or tools

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do – and to address systemic barriers – we foster a culture where everyone feels respected, valued and empowered to contribute.

We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. We recognize that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care.

As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.

Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.

This position is being posted in response to an existing vacancy at Humber River Health.