Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

Join our Digital Learning team.

At Humber River Health, our Digital Learning team plays a pivotal role in the development of education for all projects and digital upgrades, design and implementation of a proficiency review to assess staff’s knowledge and identify any gaps post roll out.  This includes the scheduling, organizing and facilitation of monthly onboarding education sessions for new staff and staff returning from LOA.   

We are currently seeking a Digital Learning Instructor to work with our Digital Learning Team.  This person is primarily responsible for maintaining system training environment for the purpose of training new and existing users on system functionality and expected results, test patients, facilitating all monthly onboarding education sessions, adult learning and identify any system issues and facilitate and gather data to measure system knowledge versus functionality.

Employment Status: Full-time
Hours of Work: Monday to Friday 8am-4pm (subject to change)
Location: Humber River Health, Wilson Site (please note this is a fully onsite position)
Labour Group: Non-Union

Salary Range: $85,379.33 -$106,793.95
Reporting Relationship:  Manager, Digital Learning Team

Position Responsibilities:

• Responsible for leading, developing and facilitating system adult learning to professionally regulated staff
• Perform business requirement gathering sessions
• Perform post on-boarding optimization evaluation to identify and address training gaps
• Provide post onboarding daily check-in support until core competencies are demonstrated in the work environment and new staff pass a post-onboarding competency validation test
• Responsible to validate ongoing staff competency in all optimal workflows, and communicate to ICAT any gaps/challenges identified for process improvement
• In collaboration with Digital Learning Team, develop, document and communicate downtime process for entire organization
• Develop and facilitate mock downtime sessions and measure adoption and loop back into continuous improvement activities
• In collaboration with Digital Learning Team, perform annual review of all nursing and allied health staff for proficiency with system inputs and outputs
• Lead gap/fit analysis and survey client experience as mechanisms to loop back into continuous
• Act as subject matter expert in related projects
• Provide voice of client to project design/build stages
• Perform other duties as assigned

Qualifications:

• Bachelor's Degree in a health sciences field or education
• Master’s level degree in Education preferred
• Minimum of 3-5 years relevant work experience in Adult Learning
• Minimum 2 years of Informatics experience
• Experience with Meditech and/or other Electronic Medical Record (EMR) applications
• Technical proficiency with MS Office (Outlook, Word, Excel, PowerPoint etc.) and knowledge in Visio preferred
• Demonstrated strong written, interpersonal/verbal communication skills
• Strong analysis, problem solving and organizational skills
• Demonstrated ability to work as part of a team as well as independently 
• Excellent attendance and discipline free record required.
• An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.
  

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do – and to address systemic barriers – we foster a culture where everyone feels respected, valued and empowered to contribute.

We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. We recognize that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care.

As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.

Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.

This position is being posted in response to an existing vacancy at Humber River Health.