Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.  

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

The Resource Person (RP) Oncology Daycare has primary day-to-day responsibility for patient care; the safety and quality of the experience for both patients and staff; and flow outcomes of the patient care area.

The RP provides clinical leadership in the planning, implementation, and evaluation of care for patients in the program in a manner consistent with the College of Nurses of Ontario Standards of Professional Practice; the Regulated Health Profession Act; and the Mission, Vision and Values of Humber River Hospital.

Within this role, the RP is accountable for contributing to the delivery of the Humber River Strategy and must demonstrate an awareness of and responsibility for actively promoting and supporting patient- and family-centred engagement and care.

Employment Status: Temporary Full Time
Duration (if contract):   October 30, 2026

Hours of Work: Days, Monday - Friday 8:00am - 4:00pm Monday to Friday - Subject to Change
Location: Humber River Health, Finch Reactivation Care Centre

Employee Group: ONA

Hourly Rate: $45.49 - $63.32

Reporting Relationship: Patient Care Manager

Responsibilities: 

Clinical Practice

• Ensures accurate and complete communication regarding patient related issues from shift to shift assists manager/educator in identification of any areas of clinical practice that need development ensures a safe environment for patients, visitors, staff
• Ensures appropriate follow up of any issues which may have arisen from previous shift i.e. patient/family concerns, incidents, change in patient acuity, etc.
• Has general awareness of plans of care for all patients. In consultation with staff, ensures patient assignments are based on patient needs, scope of practice/skills of  staff                               

Patient Care

• Manages the daily flow of patients through the Cancer Clinic.
• Adjusts staffing, assignments throughout the shift as required, and anticipates adjustments for future shifts
• Acts as a clinical resource to staff as required
• Triage Cancer Clinic referrals to Oncologists according to the decision making matrix approved by the oncology physician team
• Facilitates effective communication among interdisciplinary team members reports problems affecting patient care/of the unit to the manager delivers direct patient care as required
• Telephone triage of patient symptom related phone calls.
• Collaborates with Resource Person’s  on other units/areas in regards to patient transfers, clinical issues
• Liaises with other departments within the organization, with Home and Community Care Coordinator, and other community stakeholders (i.e. private oncologists offices, referral offices, external hospitals) regarding clinical issues

Educational Responsibilities

• Engages in continuous learning activities such as: attendance at in-services, seminars and courses, sharing information obtained at educational sessions with colleagues.
•  Assists Manager/Clinical Practice Leader in identifying staff educational needs in conjunction with Manager/ Clinical Practice Leader, co-ordinates staff attendance at in-services shares nursing knowledge and expertise with staff through incidental teaching
• Collaborates with nursing staff and interdisciplinary team members to ensure patient teaching programs are implemented
• Identifies need for patient education resources/materials
• Participates in nursing education program by collaborating with Manager/ Clinical Practice Leader, and instructors from nursing faculties to help identify preceptors and appropriate patient assignments for students/orientees
• Facilitates orientation of orientees/students
• Assigns staff to attend mandatory in-services

Non-Clinical Responsibilities

• Informs manager of any relevant issues related to patients, families or staff
• Leads daily Patient Quality & Safety Huddles with the interdisciplinary team
• Ensures staff provide factual, timely information/documentation to Manager regarding patient/staff incidents/equipment malfunction
• Ensures equipment on the unit is maintained in good working order participates in Continuous Quality Improvement
• Ensures safety issues are dealt with promptly by initiating maintenance requisitions
• Assists Manager with staffing (i.e. replacement for sick calls, schedule changes, etc.) ensuring appropriate composition of staff is available to meet patient care needs for the upcoming weeks
• Representative on Oncology committees, ie PFAC, Integrated Cancer Care
• Other duties as assigned by the Manager

 Requirements:

• Baccalaureate degree in Nursing preferred.
• Registered with the College of Nurses of Ontario in good standing
• Maintains current speciality certifications for related clinical area
• BCLS certification or equivalent
• Two years recent/related experience in clinical specialty or equivalent education and experience within the last five years
• Related CNA Certification, specialty certification (if appropriate) from accredited program preferred
• Leadership experience

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do – and to address systemic barriers – we foster a culture where everyone feels respected, valued and empowered to contribute.

We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. We recognize that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care.

As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.

Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.

This position is being posted in response to an existing vacancy at Humber River Health.