Program Service Assistant - Human Resources

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, equity, inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.   

We are seeking a new team member with a keen interest in Human Resources administration to join our team as a Program Service Assistant in the Human Resources department. This exciting opportunity is perfect for those with strong administrative skills and enjoys the challenge that a fast pace demanding environment brings. Within the Human Resources department, this role will be supporting the Director of Talent, Total Rewards & People Analytics, Corporate Director of Human Resources, Director of Employee & Labour Relations and the Director of Organizational Development and Strategy.

Employment Status: Full Time

Location: Humber River Hospital – Wilson site 

Salary Range: $65,442.00 - $81,855.15

Hours of work: Days, occasional evenings/weekends, flexibility required

Employee Group:  Non-Union

Position Responsibilities:

• Prioritizes action items requiring attention through scheduled briefings and preparation of reports of priority projects
• Identifies, coordinate, analyze and communicate key department matters and critical issues in a timely manner and in accordance with hospital established processes
• Provides administrative support to ensure deliverables are met in a timely manner including drafting policies and memorandums
• Works with key stakeholders to support the agenda development and is responsible for minute-taking of applicable committee and meetings
• Establishes meaningful relationships with peers, colleagues, and multiple internal and external stakeholders
• Disseminates information identified as critical for the advancement of policy formation, process development and enhancement of public communications within the Human Resources department, across portfolios, and between Human Resources and external partners (i.e. OHA)
• Ensures timely feedback on behalf of the department leaders whenever necessary
• Completing admin payroll and schedules
• Calendar management for department leaders

Qualifications:

• Graduate of a recognized post-secondary education in Business Administration, or related field
• 3 years of recent experience providing senior administrative support required in healthcare and/or unionized setting
• Knowledge of hospital processes, as well as legislation, policies, and procedures that affect hospitals

 Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do – and to address systemic barriers – we foster a culture where everyone feels respected, valued and empowered to contribute.

We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. We recognize that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care.

As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.

Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.

This position is being posted in response to an existing vacancy at Humber River Health.